
Top view rendering of store from side entrance
Natalie, I had numerous compliments about the shop, and although our budget is very small, with your design help, furniture and props recommendations, it helped me buildup the image of this new business. More importantly, DoTerra Corporation approved the shop as the first retail store in Canada quite easily.
Your complete service is the only of its kind in the industry. My business continuous to grow due to your service. You provided my business with excellent retail services- just like your business name. The one thing I really liked is your adherence to the project timeline which helped us finish the project on time. I also appreciated that you provided us with training, thereby allowing us to achieve good sales.
It is a wonderful experience working with you, thank you!
– Irene Hui, November 2016
LOCATION AND SIZE
140 – 12420 No. 1 Road, Richmond, BC
825 SQ. FT.
GOALS
- doTerra is primarily a multi-level marketing company and has no standing retail outlets. Irene and Amy, who are both doTerra wellness advocates wanted to be the first to have a shop dedicated to doTerra products and at the same time, offer services such as facials and massage that used the products
- The selling space need to be done in a manner consistent to doTerra’s brand (use of brand colour and images) in order for home office to approve the free-standing retail operation
CHALLENGES
- Budget was very limited and the partners are hesitant in investing large sums as the retail store concept is the first of its kind for doTerra and is thus, unproven in the marketplace
- The partners were undecided over the number of treatment rooms they wanted and therefore, the design had to change depending on the scope of services they wanted to offer

Rendering facing back of store

Floor plan

Rendering facing front of store

Completed transformation

Completed transformation

Grand opening