Do and Don’t: RMUs- How Low Can We Go?

Ever wonder what some retailers are thinking when displaying their products? Is their goal just to show as much merchandise as the space allows regardless of visibility? Shouldn’t it be what makes more sense- such as how easily accessible and viewed products are from the customer’s viewpoint? After all, some empty space is good as it gives the eye a place to rest.

DO: The ideal lowest level of merchandise display is knee height especially for small items. This makes it easy to access and view the merchandise in relation to a customer’s height.

DON’T: Really? Floor level? I realize retail carts do not have as much room to display products, however to merchandise all the way to the floor doesn’t make sense. Do the operators think customers will squat down or go on their hands and knees to view these items?

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