Do and Don’t: Housekeeping- behind the cash desk

DO: Keep back of cash desks neat and tidy. Just because this is the back does not mean customers now have their blinders on. Remember, this is often where the last impression is formed.

DON’T: When did backs of cash desks become garbage storage? I was purchasing something from this store and this is the cash counter they used to process my transaction. Needless to say the cashier had a harder time bagging my items when she had to move things around to access the bags.

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