Do and Don’t: Don’t Say Bad Words

Ever been to shops where you already know the chances of the staff being rude is high? Just the tone of their signs already gives off a signal of this. How sad many shop owners are unaware the power of their signs and how unwelcoming they can be.

DO: This sign says “These items are FRAGILE Please handle with care, We gladly provide assistance.” Isnt this a nice way of informing customers to be careful instead of saying the usual “You break you pay”? or “Do not touch”?

DON’T: Hmmmm. The store wants customers to buy but God forbid they try something on. As if the pink paper and border ribbons will make up for “NO FITTING”!

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