Do and Don’t: Am I Really THIS Short?!

DO: I love how open display items are so reachable and invites customers’ touch!
DON’T: Funny story here- I needed to buy the loofah sponge on the top of the column. The step ladder the shop provides couldn’t even reach that height. And of course, there is no sales associate around to provide assistance. When I finally found one, I had to wait a full 8 minutes so they can wheel in a taller ladder. Why all the fuss? Why not just display vertically instead of horizontally so all items are reachable?!

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